Privacy Policy

Last updated: [12/22/2025]

This Privacy Policy explains how Novel World Translations (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website and services.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Website: Novel World Translations
Operator: UK LTD 
Country of Registration: United Kingdom
Contact Email: support@novelworldtranslations.com

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name (if provided)

• Email address

• Account username

• Contact details (when contacting support)

2.2 Account & Usage Data

• Login activity

• Reading history

• Purchased content

• Virtual currency balance (e.g. Novel World Coins)

2.3 Payment Information

We do not store your card or banking details.

Payments are processed securely by third-party providers such as:

• Stripe

• PayPal

These providers handle payment data according to their own privacy policies.

2.4 Technical & Device Data

• IP address

• Browser type

• Device information

• Operating system

• Referring URLs

3. How We Use Your Data

We use your data to:

• Provide and operate our services

• Create and manage user accounts

• Deliver digital content

• Process payments and transactions

• Manage virtual currency systems

• Respond to support requests

• Improve website performance and user experience

• Comply with legal obligations

• Prevent fraud and abuse

4. Legal Basis for Processing (UK GDPR)

We process your data under the following lawful bases:

• Contractual necessity – to provide our services

• Legitimate interests – site improvement, fraud prevention

• Legal obligations – accounting and compliance

• Consent – cookies, newsletters (where applicable)

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences

• Analyse website traffic

• Improve site functionality

• Display relevant advertisements

Types of Cookies Used:

• Essential cookies

• Analytics cookies (e.g. Google Analytics)

• Advertising cookies (e.g. Google AdSense)

You can control or disable cookies through your browser settings.

6. Third-Party Services

We may share limited data with trusted third-party services, including:

• Analytics providers (e.g. Google Analytics)

• Advertising partners (e.g. Google AdSense)

• Payment processors (e.g. Stripe, PayPal)

• Email service providers

These third parties process data only as necessary and are required to comply with applicable data protection laws.

7. Data Retention

We retain personal data only for as long as necessary:

• Account data: while your account is active

• Transaction data: as required by UK law

• Support communications: for reference and quality assurance

You may request deletion of your account at any time.

8. Your Rights (UK GDPR)

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, contact us at:
📧 support@novelworldtranslations.com

9. Data Security

We take appropriate technical and organisational measures to protect your data, including:

• Secure servers

• Encrypted connections (SSL)

• Limited access controls

• Regular monitoring

However, no system is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

Some third-party services may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

11. Children’s Privacy

Our services are not intended for children under 13 years of age.
We do not knowingly collect personal data from children.

If you believe a child has provided us with personal data, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately.

We encourage users to review this policy regularly.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📧 Email: support@novelworldtranslations.com
🌐 Website: Novel World Translations